Strategy.
Transformation.
Performance.
Industry-led consulting for Hospitality, Healthcare and M&A Operational Advisory — grounded in what actually works on the ground, not just in boardrooms.
Experience that goes beyond advice.
At UPGROOM Consulting, we bring together strategic thinking and hands-on operating experience to help organizations improve performance, navigate transformation and unlock operational value.
With 25+ years of leadership across hospitality and healthcare, our approach is grounded in what actually works on the ground. Our philosophy is simple: Understand. Diagnose. Transform. Deliver.
Three practices. One operator's mindset.
M&A & Operational Advisory
Understand the operation before you invest. Integrate it after you acquire.
Hospitality Consulting
Elevating Operations. Enhancing Experience. Improving Performance.
- Personality Development Training
- Soft Skills Training
- Process Improvement Training
- Professional Training Programs
Healthcare Consulting
Where Healthcare Meets Hospitality.
Practical. Structured.
Outcome-Focused.
Understand
We begin by understanding the business, its objectives, operating model and challenges.
Diagnose
We identify operational gaps, inefficiencies, risks and opportunities.
Strategize
We develop practical recommendations aligned to business priorities.
Transform
We support implementation, process redesign and organizational alignment.
Measure
We establish measurable outcomes and monitor progress.
Sustain
We help embed systems and processes that make improvements sustainable.
An operator's
perspective, not
just a strategy
document.
Businesses don't always need another strategy document. They need someone who understands how strategy translates into people, processes, service, cost and performance.
25+ Years of Operating Experience
Our consulting perspective is shaped by decades of hands-on leadership across hospitality and healthcare.
Operator's Perspective
We understand the realities of people, processes, customers, costs and execution.
Cross-Industry Expertise
Our experience across hospitality and healthcare enables us to bring fresh perspectives to complex operational challenges.
Process Excellence
Six Sigma Green Belt expertise combined with practical operating experience.
Transformation Mindset
From new project launches to process redesign, cost optimization and service improvement, we focus on turning recommendations into action.
Reenaa V Tiwarri
Operational Transformation
Reenaa V Tiwarri is a management and operations professional with 25+ years of experience across hospitality and healthcare, having worked with leading organizations including ITC Maurya, The Imperial, Grand Hyatt, and major healthcare groups like Fortis & Artemis Hospitals.
Her expertise encompasses strategic planning, operational excellence, quality management, cost optimization, multi-site operations, vendor management, audits, service excellence and new project launches.
She holds an MBA from IMT Ghaziabad and is a Six Sigma Green Belt.
Partners across the operational
value chain.
Promoters & Business Owners
Looking to improve operational performance or prepare a business for growth.
Investors & Acquirers
Seeking an operator's perspective on hospitality and healthcare assets.
Hotels & Hospitality Businesses
Looking to improve efficiency, service quality and guest experience.
Hospitals & Healthcare Organizations
Looking to strengthen operations and create more patient-centric experiences.
New Projects
Seeking operational readiness, launch and pre-opening expertise.
Let's talk about your business.
Whether you are evaluating an acquisition, preparing for a new project, facing operational challenges or looking to improve performance, we'd like to understand your objectives.
Schedule a Consultation